How can I make my hotel unique?
How can I make my hotel unique? Make Guests Feel “At-Home” and Like They're a Local Give them what they want by creating a comfortable environment, with things like plush bedding and large bath towels. Consider providing extra amenities such as popcorn for watching movies or making s'mores for enjoying by a fire pit.
What makes a hotel better?
Every person who travels has their own idea of what makes for a good hotel, but most agree that there are six qualities that make for an exceptional stay. These include service, cleanliness, price, location, management, and the hotel's environment.
What makes a hotel design unique?
Integrating Brand Identity into Hotel Design A successful hotel design goes beyond aesthetics; it should reflect the unique brand identity of the property: Visual Branding: Incorporate the brand's colors, logo, and visual elements throughout the hotel's design to create a cohesive and recognizable brand presence.
What makes a hotel 5 star instead of 4?
5 star – Luxury accommodation. A five-star venue will have everything four-star accommodation offers but to a much higher standard. Multiple room and suite options will be available, as well as a range of services such as different restaurants, top-quality spa facilities and more.
How can I make my hotel more profitable?
- Offer Early Check-In and Late Checkout.
- Promote your food and beverage options throughout the stay.
- Offer room upgrades pre-arrival.
- Partner with local businesses to offer excursions and experiences.
- Take advantage of other upsell opportunities.
How do you act in a luxury hotel?
While it's perfectly fine to make reasonable requests, it's never acceptable to be overbearing or rude to hotel staff. Remember that they are there to help you, but they are not your personal servants. Always be polite and respectful, and if there is a problem, try to find a solution together.
What is the most important in a hotel?
Cleanliness is paramount, as it ensures guests feel safe and comfortable throughout their stay. Contactless check-in helps guests feel at ease when they arrive, while room comfort is essential to a good night's rest.
How to wow your hotel guests?
- MAKE A GREAT FIRST IMPRESSION. ...
- GET TO KNOW YOUR GUESTS. ...
- PERSONALIZE THE EXPERIENCE. ...
- DELIVER A UNIQUE EXPERIENCE. ...
- DEVELOP A HOTEL LOYALTY PROGRAM. ...
- UTILIZE SOCIAL MEDIA. ...
- MAKE USE OF EMAIL MARKETING. ...
- GIVE GREAT RECOMMENDATIONS FOR LOCAL ACTIVITIES.
What do luxury hotel customers want?
Lifestyle trends that today's guests want include an authentic local environment, food and cooking, wellness, and health. For the affluent guest who loves yoga, for example, a themed hotel might offer aromatherapy yoga rooms, week-long yoga retreats, a meditation room onsite, and a restaurant with healthy foods.
What makes a 5 star hotel special?
Five-star hotels boast their attention to detail, catering the experience to each guest, whether that be with personalized menus or by accommodating special room requests. Five-star hotels are usually architecturally beautiful and located in state-of-the-art facilities.
How can I impress my hotel customer?
Engage With Guests Before and After Their Stay Send them informative emails, offer them vouchers, and give them recommendations for activities in the area. You should also engage in timely communication with guests after their visit to get constructive feedback and learn how to optimize your hotel.
What is most important to hotel guests?
The most important expectation has and always will be cleanliness. Lack of cleanliness is among the top complaints about hotel stays. Good cleanliness often goes unnoticed, but poor hotel hygiene will always be something guests remember about their hotel stay.