How can I improve my booking review?
How can I improve my booking review?
- Take high-quality photos of your property. As the first-impression guests have of your listing, the quality of your images is essential. ...
- Research your guest's needs. ...
- Provide a thorough property description. ...
- Offer extra information and tips.
Is it illegal to delete bad reviews from your website?
It is legal to remove bad reviews (or get them removed) as long as you're not violating the Consumer Review Fairness Act. This act allows businesses to prohibit or remove the following types of reviews: contains sensitive or private information; or.
How long do reviews stay on booking com?
We know that anonymity makes it easier for guests to share feedback and highlight issues they wouldn't mention otherwise. This also gives you greater insight into how you could make improvements. As with all other reviews, anonymous reviews are public for 36 months.
How do I increase my booking review score?
- Leave a personal note. ...
- Ask in a Welcome pack ...
- Leave visual reminders. ...
- Ask face-to-face. ...
- Send a personal message after check-out.
What rating is good on booking com?
Guests are asked to rate out of 4 options, Good being 3 and Excellent being 4... Then this is translated into a figure out of 10.. so 3 out of 4 (Good) becomes 7.5 out of 10.
How do I respond to a bad review on booking com?
Responding to bad reviews is the best way to mitigate their negative impact on your property listing. To do this, log in to your Extranet account and click “Guest Reviews.” You will be redirected to your review dashboard, where you can use filter reviews to find the review you wish to reply to.