How can I get refund from Ola scooter?


How can I get refund from Ola scooter? Customers who are eligible for a refund will be notified and asked to submit their bank details via the OLA App. Once these details are verified, it will take a few weeks for the refund to reflect in their account.


Why is Ola so expensive?

A variety of factors such as office rush hours, heavy rain , holiday or a local event can cause rise in demand for cabs which may result in peak pricing being applied on your ride. Peak pricing is not a fixed charge and varies depending on the demand for cabs.


How long does it take to get a refund from Ola charger?

Once we have verified your bank details, it will take a few weeks for the refund to reflect in your account.


How safe is Ola money?

Ola will never release any of your card details to anyone and we only use your email address and phone number for all your records. All your sensitive personal data is stored in a secure, encrypted manner. Your credit card details are stored in compliance with PCI/DSS guidelines through our payment gateway.


What is the fee for Ola money withdrawal?

In order to provide You with the option of Wallet to Bank Transfer, we will charge a service fee of 4% (of the total transfer amount) along with applicable taxes (“Transfer Fee”) on each Wallet to Bank Transfer transaction, which, where applicable, would be 8 Page 9 Ola Financial Services Private Limited reflected on ...


How do I claim my Ola scooter?

How to raise a claim request?
  1. Call 1800-266-2256 or login to acko.com with your registered mobile number mentioned on your policy copy.
  2. You will be asked to verify via an OTP sent to your registered number.
  3. Enter your Cx will be able to his Policy Card,
  4. click on 'Claim Now'