How can I be a good hotel front desk?


How can I be a good hotel front desk?

10 Traits of a Great Hotel Front Desk Agent
  1. Empathetic and Caring. ...
  2. Willing to Go Above and Beyond. ...
  3. Ability to Anticipate Guests' Needs. ...
  4. Engaging and Inquisitive. ...
  5. Calm, Composed. ...
  6. Always Smiling. ...
  7. Knowledgeable about the Local Area. ...
  8. Resourceful.


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