Does Uber compensate for returning lost items?


Does Uber compensate for returning lost items? A $20 fee is charged to your account once your lost item is returned to pay a driver for their time. If you leave a voicemail and share a contact phone number with your driver, you understand that the driver may then contact you directly through that phone number.


Can you call your Uber driver?

Simply find the driver box at the bottom of the screen after ordering a ride and click on the phone icon to contact the driver by phone. You can also send him a message by clicking on the text box. This way you can conveniently and quickly provide details of your pick-up location.


Can Uber drivers see my email?

Uber drivers don't see anything but the first name you gave to Uber and whatever address you're being picked up at, or that you're having food dropped off at. We don't have any of your information at all, and after the ride or delivery is completed, the address gets deleted from the app.


Can I call Uber without the app?

We all know that not everyone is comfortable using a phone or an app to call an Uber, Uber CEO Dara Khosrowshahi said during the showcase. Like my mother-in-law and for her, we have a product that's incredibly easy to use. Customers can request a ride by dialing 1-833-USE-UBER.


How much do you have to spend to make Uber one worth it?

Uber One is worth it if you spend over $9.99 in delivery fees on Uber Eats each month. If you order food often (and spend over $15 per purchase), Uber One can be a great way to save money on food deliveries.


Can you email Uber?

Uber doesn't have email support. You can contact them by their app.


How many refunds does Uber give you?

Currently (as of Jan 2021) you get two automatic refunds per month.


How do I contact Uber to ask a question?

Just open the “Help” section and select 'Call Support' to be connected to our support team via the app.


Do Uber drivers know if you gave them a tip?

To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.


How many refunds can you get from Uber?

If the issue is genuine, they'll refund you the amount in the form of Uber credits. But if this is getting repeated frequently, your account gets flagged for 'High credit activity' and hence you'll be not able to receive any refund for issues with future orders.


What happens if you make less than 600 Uber?

Uber will provide a 1099-K form detailing your full yearly earnings, regardless of the amount. So don't assume that just because you made under $600 with Uber that you won't receive tax documentation.


Does Uber take half of your money?

Uber has long claimed that the amount it takes from fares on average, known as a “take rate,” is around 25 percent, yet the driver got just 44 percent of my payment.


Does my Uber driver know if I tip?

Yes, your driver will know whether or not you tipped and how much. That said, the driver will not be privy to this information until you have submitted your ride rating and your driver has submitted the passenger rating. In short, your rating will not be affected by how much you tip.


Can you message Uber driver before ride?

Yes! It is really easy to contact the driver before or after the ride, and it is also completely safe, as you both maintain complete privacy and do not share your phone numbers.


Can I pay Uber with cash?

Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.


How do I talk to Uber customer service?

24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.