Does Trainline charge extra?


Does Trainline charge extra? We do charge delivery fees for any tickets sent to you in the post and we may charge a fee for tickets collected at the station.


Is Trainline cheaper than Eurostar?

Both sites are good, both allow you to book multiple train operators' tickets across much of western Europe, in plain English, in multiple currencies, with no card payment problems. As both sites source fares from the same operator ticketing systems, prices should be the same.


What is a ticket on Trainline?

An eticket comes as a PDF attached to an email, which you can either open from your email or in our app. Mobile Tickets are just like etickets, except you can only open them directly in our app and you need to 'activate' the ticket before you use it.


What are off peak times for Trainline?

Generally speaking, the Off-Peak window begins after 09:30 and outside of evening commuter hours - 15:30-18:15 - for travel in and out of big cities. Super Off-Peak tickets become available after 10:00.


Does Trainline cover tube costs?

Yes. If you need to use the London Underground (the tube) to complete your journey, we'll package up the cost of your Overground and Underground tickets for you. You can then select a ticket to that underground zone, i.e. Edinburgh to London Underground Zone 1.


Is Trainline more expensive than national rail?

The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.


Is it cheaper to buy on Trainline or station?

Trainline rely entirely on making sales to people who fall for their adverts. On the contrary, whether you are buying in advance or on the day (which may be more expensive), it is always cheaper to use the actual operators' websites or book at a station.


Why does Trainline charge a fee?

These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach. We keep a close eye on our fees to make sure we're always putting your money to the best use, as well as giving you the best value.


Why do people use Trainline?

From live times and disruptions info to split tickets and price alerts for the cheapest tickets, the Trainline app gives you control of your journey. It makes train and coach travel across the UK and the rest of Europe easy.


Do Trainline tickets work all day?

The Anytime Return train ticket is a flexible ticket with no travel time restrictions. The outward portion of your journey is valid for five days, including the issue date, and you can use the return portion of your ticket at any time within one calendar month of the issue date.


How does Trainline make money?

We earn a commission and fees on ticket sales. We also generate revenue from advertising and ancillary services such as travel insurance and multi currency payment options.


Why are train tickets so expensive in the UK now?

The reasons for this are varied: from the privatisation of the rail industry to the rising cost of infrastructure. The UK does not have fixed rates like other European countries such as France, which can result in flight tickets being cheaper than a regional train journey in the UK.


Why is Trainline not giving me an e ticket?

Please make sure to check your Junk and spam folders as sometimes the email turn up there. If you still can't find them then the email address you entered may of had a mistake. Don't worry as this is easily fixed you will need to get in touch with our call centre team and they will be able to find your booking.


Is it OK to buy tickets from Trainline?

Yes, Trainline is legitimate. Their app and website connect directly to rail and coach carriers' ticketing platforms so every ticket you buy through Trainline is valid for travel.


Is Trainline first class worth it?

Overall, First Class tickets can definitely be worth the cost. Most carriers these days offer very minimal price differences between the two travel classes. At Trainline, we'll automatically show you if there are low-priced First Class tickets available, so you can be sure that you won't miss out on any bargains.