Does Hertz charge for minor scratches?
Does Hertz charge for minor scratches? Fair, Wear & Tear is minor or superficial scuffs, scratches, dents & stone chips within the FWT guide, that can be repaired or removed by using polish and the metal is not exposed. Light scratches where no metal/plastic/undercoat is exposed. No more that 20 mm in diameter if exposed.
Can you return a dirty car to Hertz?
You may incur additional charges if you return the vehicle at a different time or place to that agreed with us or if it is in an excessively dirty or smelly condition. Smoking in the vehicle is prohibited. If the vehicle is returned smelling of smoke an extra cleaning fee will be levied.
How strict is Hertz with scratches?
Fair, Wear & Tear is minor or superficial scuffs, scratches, dents & stone chips within the FWT guide, that can be repaired or removed by using polish and the metal is not exposed. Light scratches where no metal/plastic/undercoat is exposed. No more that 20 mm in diameter if exposed.
How long does Hertz take to charge for damage?
You will be charged at the counter immediately for the reported damage or generally within 28 days of return of the vehicle for unreported damage. If I damage the vehicle twice or more, do I only get charged once? No, damage excess gets charged per incident.
What is considered a damage on Hertz?
Abnormal wear and tear Painted surface: Scratches larger than 5 cm that go down through paintwork to the underlying material. Unpainted surface: Scratches larger than 10 cm. Scraped surfaces, larger nicks and cracks in the plastic. Indentations in the plastic more than 2 cm in diameter.
What does Hertz do with damaged cars?
Vehicle Incidents It is Hertz policy to promptly repair all vehicles subject to manufacturer's indications. Unless you purchase our optional waiver products you will be liable to us for loss of or damage to the vehicle, which may extend to the full value of the vehicle.
Why did Hertz charge me again?
Why does it look like I was charged twice? When you extend, we collect the funds held for the previous week and authorize for the next week. This may look like two charges in your account, but only the new authorization will affect your balance.