Does delay repay work on split tickets?


Does delay repay work on split tickets? Most people know that compensation for delays on train journeys is payable using an (often generous) scheme called “delay repay”. However many people (including many within the rail industry) don't know that this works with split tickets as well.


Are split save tickets refundable?

Yes! You can cancel only part of your itinerary. (1) If you have a combination of Advance and Flexible, you can claim a refund for the tickets that are eligible to refund. (2) If all of your tickets are flexible, you can choose to cancel only part of your itinerary.


Is it worth getting flexible tickets?

The benefits of flexible flights If your travel plans are likely to be affected by a developing situation, the small increase in pricing is significantly better than the change fees, re-booking fees, or losing money due to cancellations that you would have to pay with regular flight tickets.


Can I get a refund on a flexible ticket?

A Fully Flexible or Refundable ticket can be refunded for any reason. In fact, you don't even have to give a reason. The term “Refundable” is often misunderstood in the airline industry. Refundable means “Refundable under any circumstances” whereas Non-Refundable actually means “Refundable only for a good reason.”


What happens if you miss a train?

Speak to the train staff to find out if you can board the next train with your existing ticket, they may advise you to go to the ticket office at the next station to exchange you ticket for a new one, free of charge. If you are traveling with one of the following carriers.


Can you get a different train if yours is delayed?

If your connecting train is with the same carrier as the delayed train you will be able to travel on the next available train to your destination. Speak to the train staff to find out if you can board the next train with your existing ticket as you may need to exchange the ticket for a new one, free of charge.


What happens if you miss connection on split ticket?

If your onward split ticket is an Advance ticket and a previous train delay means you miss a connection, your Advance ticket will become invalid for the change of train.


What is the risk of split ticketing?

The only risk comes when splitting your fare at a station where you need to change Trains - The station you need to change trains at may coincide with the station you've split your ticket at.


Can I use my ticket on an earlier train if my train is Cancelled?

If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator.