Do you need to show your Railcard?

Do you need to show your Railcard? Yes. You must show your valid Two Together Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

What happens if you forget to use Railcard?

If you have forgotten your Railcard you may be asked to purchase another ticket. The conditions of travel state that the Railcard must be carried by the customer in order for the ticket to be valid.

Can I use Railcard at 6am?

Yes you can.

Is it better to get a plastic or digital Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

Why don t railcards work before 10am?

Why can't the Network Railcard be used before 10:00am Monday to Friday? The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.

Can I buy and use a Railcard on the same day?

Digital Railcard: if you buy a digital Railcard, you'll be sent a code and once you download the Railcard app and upload the card onto your phone, you can start using it straight away.

Can I put a physical Railcard on my phone?

Unfortunately you can only have one version of your Railcard – either plastic or digital.

Do I need a physical copy of my Railcard?

Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

Are railcards only valid after 10am?

You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

Do you need a photo for a digital Railcard?

You will be asked to provide a digital passport-style photo if you select 'Digital'.