Do you have to refund a tip?
Do you have to refund a tip? If a customer requests the tip back it is in fact not for the restaurant to give it back but for the individual owner of the tip. There are no circumstances when the restaurant is forced to give it back as they are the mere custodians of the tip.
Can you force a company to give you a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.