Do railcards have photos?
Do railcards have photos? Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
Can I add a plastic Railcard to the app?
Unfortunately you are unable to swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.
Do you need a photo for a family railcard?
To buy a new Railcard, please go to the website homepage, click 'Buy Now' and follow the instructions on the screen. You will be asked to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section. What do I do if my Railcard is lost or damaged?
Can you travel with an expired Railcard?
If you Railcard expires before the end of your journey then you will need to renew it to be able to complete your trip using expired tickets. If the only Railcard you have is expired you will not be able to continue to use your discounted tickets.
Do trains ask to see your Railcard?
Yes. You must show your valid 16-25 Railcard (digital or plastic) when you buy your ticket and travel on the train. If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented.
Do I need a photograph for a two together railcard?
You can buy your Two Together Railcard online or at a staffed station Ticket Office. To buy online, simply click ''Buy Now'' on the website homepage and follow the instructions on the screen. You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder).
Can I add my Railcard digitally?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
Is a Railcard a photocard?
Please note any form of railcard (including 16-25 Railcards) cannot be used as a Photocard. Please remember that your Photocard and ticket must be produced for inspection when requested.
Is the Railcard a physical or digital card?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
How strict are Railcard photos?
Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.
Do I need a photo to renew my Railcard?
Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.
Do they check railcards?
Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
How do I prove I have a Railcard?
If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
How do I show my Railcard on my phone?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
Can I change my Railcard photo?
My appearance has changed significantly since I ordered my Santander 16-25 Railcard. How can I update my photograph? If your appearance has changed and your photograph no longer resembles you, you can arrange to have your photograph updated.
Are railcards only digital?
Railcards can be renewed within 30 days of expiry, to either a digital or a plastic Railcard. Just log into your account and select 'Digital' when completing the application process.