Do people like United Airlines?


Do people like United Airlines? Based on the 2021 J.D. Power North America Airline Satisfaction Study, United ranked 6 out of 7 North American airlines. The study looks at eight factors, including baggage, boarding, cost and fees, and in-flight services.


Is United Airlines rated good?

Passenger reviews on United (UA) United is a American carrier. Frequent travelers give the airline an average rating of 6.8/10. This is below the general average . Over the last 12 months the rating has been trending upwards.


Which airline has the least issues?

If you're looking for the most reliable airline in 2022 and 2023 overall, that title is awarded to Delta Airlines, who had the highest on-time flight percentage - 83.52% (2022) and 80.18% (2023).


Why do people still fly United?

Not only does the airline serve so many destinations across six continents, but United also isn't afraid to experiment with new ultra long haul flights, which American and Delta shy away from. It really is incredible to see how United's route network has evolved over the years.


What airline has the most customer complaints?

In 2022 , Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.


What airline do pilots prefer?

United Airlines Has Excellent Pilot Reviews Pilots for United Airlines are some of the most well paid, they fly to some of the most desirable locations, and they enjoy some of the best benefits in the industry.


What airline has the worst reviews?

Frontier was named the worst US airline in 2023 by claims management company AirAdvisor. Spirit, another low-cost airline, was ranked the second-worst on the list.


Why is United Air so expensive?

Demand, coupled with other factors including increased labor costs, jet fuel up around 40% year over year, and not every airline operating at 2019 capacity levels, all contribute to higher prices paid by travelers.


Is United better than American Airlines?

In fact, American outranked United on most metrics in our 2023 Best-Of Awards analysis of major domestic carriers. But United has a few things going for it, including its credit card perks, more legroom in economy plus and the luxurious Polaris class.


What airline is the safest?

The top 10 safest airlines 2023
  • Qantas.
  • Air New Zealand.
  • Etihad Airways.
  • Qatar Airways.
  • Singapore Airlines.
  • TAP Air Portugal.
  • Emirates.
  • Alaska Airlines.


How does United rank in airlines?

United Airlines ranked third with a score of 848. According to the airline's website, it serves airports in 354 destinations and 48 countries. Delta Air Lines is ranked No. 1 for best in premium economy, with a score of 848.


What is the most uncomfortable airline?

Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.


What is the least liked airline?

Here's the ranking of US airlines from MOST complaints in May 2022 to LEAST complaints in May 2022:
  • American Airlines (575 complaints)
  • United Airlines (400 complaints)
  • Frontier Airlines (301 complaints)
  • Delta Air Lines (281 complaints)
  • Spirit Airlines (269 complaints)
  • JetBlue Airways (244 complaints)


What are the weaknesses of United Airlines?

United Airlines Weaknesses
  • Intense competition from other domestic and international airlines means limited market share growth.
  • Heavy dependence on third-party service providers for customer service, maintenance, fueling operations, etc.


Is United or Delta better?

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.


What airline has the worst on time record?

Based on the most recent data available from 2022, these are the airlines with the worst track record for on-time flights.
  1. Allegiant Air. Coming in at the top (or rather, bottom) of the pack is Allegiant Air. ...
  2. JetBlue. ...
  3. Frontier Airlines. ...
  4. Spirit Airlines. ...
  5. Southwest Airlines.


What airline has the least complaints?

Among the largest carriers, Delta had the lowest complaint rate at 2.66 while Southwest Airlines had the highest at 6.75. PIRG found consumers filed more complaints against U.S. airlines in 2022 than in any year in at least a quarter century.