Do I need a photo to renew my Railcard?
Do I need a photo to renew my Railcard? Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.
Can I use my senior Railcard on the day it expires?
You will not be able to travel with your discounted tickets if your Senior Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your Senior Railcard before you begin and complete your journey.
How do I renew my Senior Railcard digitally?
Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.
What do I need to renew my Railcard?
- Log into your account. You will have made this when you first purchased your Railcard.
- Click on the Railcard you wish to renew.
- Check all the details are correct.
- Pay.
- And you're done!
Can I renew my Railcard after it expires?
Yes, absolutely. If you bought a digital Railcard online with us and it has already expired, you can renew it up to 1 year after its expiry date.
Can you get a Railcard without a photo?
You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
Do I need a new photo to renew my senior railcard?
Do I need a new photo to renew my Senior Railcard online? No, you won't need to upload a new photo to renew your Senior Railcard online with us.
How strict are Railcard photos?
Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.
Are railcards worth it?
While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.
Can railcards be bought at the station?
Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.
What happens if you travel with an expired Railcard?
You will not be able to travel with your discounted tickets if your 16-25 Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your 16-25 Railcard before you begin and complete your journey.
Do you need proof of Railcard?
You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.
Can I use a screenshot of my Railcard?
Screenshots of eTickets can't be used to travel.
Are railcards only digital?
Railcards can be renewed within 30 days of expiry, to either a digital or a plastic Railcard. Just log into your account and select 'Digital' when completing the application process.