Do customers get rated on Bolt?


Do customers get rated on Bolt? The 'Rider Rating' feature allows riders to be rated just like drivers — ensuring everyone on the Bolt platform is treated fairly and respectfully. You can see your score when you tap your profile in the Bolt ride-hailing app.


Can you request a specific bolt driver?

When ordering a ride, you have the option to select a preferred driver from the list of drivers located nearby. To see the list of available drivers: Choose the preferred category. Tap on it to see the category information and price details.


Do Bolt drivers rate passengers?

After each trip, drivers rate you from 1 to 5 stars. Based on your previous 365-day rating, we calculate your average rating, which you'll see in the app.


Is a 4.7 Uber rating bad?

Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.


How much do Bolt drivers get paid UK?

The typical Bolt Driver salary is £10 per hour. Driver salaries at Bolt can range from £5 - £22 per hour. This estimate is based upon 5 Bolt Driver salary report(s) provided by employees or estimated based upon statistical methods.


How much does Bolt take per ride?

Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees.


Is Bolt better than Uber in UK?

While Uber has been around for longer and is more established in the UK public consciousness, Bolt is undoubtedly a serious competitor. With similar driver and vehicle requirements, safety procedures and pricing, the main difference appears to be the lower commission rates charged by Bolt.


Why do Bolt drivers get blocked?

Low ratings. Low acceptance rate. Missing/expired documents. Irregular activities that go against our Terms and Conditions.


Can Bolt drivers see your full name?

The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.


What happens when you rate a Bolt driver?

Ratings help us keep the best drivers and provide you with a safe, high-quality service. At the end of each completed trip, you have the option to rate your experience. One star refers to poor service while a five star is excellent service. Detailed feedback about your experience will be very helpful!


What is a poor Uber rating?

What's considered a bad rider rating? Anything below 4.5 stars isn't ideal. If you check your rating and it's lower than you like, the only way to make it better is to take more rides and take heed to the following advice. It may take a while, but that 3.9 can grow to 4.6 in no time.


Can Bolt drivers see your rating?

Rider Rating is the key to quickly and easily getting where you need to go. Drivers can see it before accepting your order and may choose to decline if your rating is low. So aim for a top-notch rider rating to get your ride request accepted quickly!


Does not tipping affect Uber rating?

Ratings don't affect tips, and tips aren't tied to 5-star ratings. However, riders using Uber and customers using Uber Eats must rate their trip before they can add a tip. How do I accept tips if I accidentally skipped the opt-in?


How do I remove a 1 star rating on Uber?

In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.