Do Bolt drivers keep your address?


Do Bolt drivers keep your address? The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.


Why would Bolt block my driver account?

Your account will be blocked if you have invalid or expired documents. To have your account unblocked, upload the valid documents via the Driver Portal. If any actions are mentioned in the in-app notification about the account suspension, follow the instructions provided to get the suspension removed.


Why Bolt asks for your ID?

You have to check the customer's ID when the order contains items that have an age restriction and the customer chose the pickup option.


Why can I not delete my Bolt account?

It is only possible to delete your account when any outstanding payments have been paid. If you cannot delete your account, please contact our Support team.


What is the Bolt controversy?

Breslow, who launched the successful payments company Bolt in 2014, is suing a developer previously convicted of federal wire fraud and money laundering, who he hired in 2021 to engineer the new venture.


How did Bolt get my information?

For example, we collect and process the personal data submitted by you in the course of installing and using the Bolt app; refusing to share geolocation data via the App means we cannot direct a driver to your location for pick-up, nor can we show you one of our own vehicles close to you for hire.


Is a Bolt account safe?

Bolt is Level 1 PCI Compliant and complies with payment card industry (PCI) standards by tokenizing all credit and debit card numbers processed through our checkout.


Can Bolt drivers see your phone number?

The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.


Can Bolt drivers see where I am?

The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked) and geolocation data of the passenger.


Does Bolt pay drivers better?

Bolt Drivers Following a successful trip, Bolt gets 25% to 20% of the entire amount paid per trip. It reveals that bolt drivers receive a larger share of the total payment (80 percent to 85 percent).