Can you take a mobility scooter on Eurostar?


Can you take a mobility scooter on Eurostar? You can bring a battery-operated mobility scooter free of charge, as long as it's no more than 70cm wide by 120cm long. This is to make sure it fits in lifts, on ramps and in one of our onboard wheelchair spaces.


Do you have to sit in your allocated seat on Eurostar?

All Eurostar tickets include a specific reserved seat, and initially you'll be allocated seats. When you buy tickets at www.eurostar.com, you can change your allocated seats by clicking Change seats after payment and selecting specific seats from a numbered seating plan.


What is special assist on Eurostar?

If you've booked Eurostar Assist, the team will meet you at the train doors to take you through arrivals. They'll help with all sections of the Eurostar journey. If you're just booking standard special assistance, you should check with the station you're arriving at to make sure that there is support in place for you.


Do disabled people get discount on Eurostar?

The Eurostar trains have four wheelchair spaces split across Standard Premier and Business Premier. No matter where you sit, wheelchair users only pay for standard class. One discounted companion ticket is also available.


Do you get food on Eurostar?

Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.


Can I use a Senior Railcard on Eurostar?

The Senior Railcard will not apply to the following: Eurostar tickets. Some Train Company-specific promotional offers.


How do I get a free disabled railcard?

You will need to provide proof of your disability to verify your eligibility online and a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section. You can check if you are eligible here.


Can I get a free Railcard on PIP?

Am I eligible for a Disabled Persons Railcard? Yes. If you receive Personal Independence Payments at any level for either the Mobility or Daily Living components, you are eligibile for a Disabled Persons Railcard.


Do you have to show passport on Eurostar?

Passports are required for all passengers travelling to the UK, including children. Your passport doesn't need to be valid for a minimum number of months to travel, as long as it's valid for the length of your stay in the UK.


Is there anything you Cannot take on Eurostar?

Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners. Don't worry though, you can take nail polish and hairspray. Firelighters and lighter fuel. All flick knives, gravity knives and daggers.


How many bags can you have on Eurostar?

The Standard travel experience Bring two bags up to 85cm and one piece of hand luggage for no extra charge and with no weight limits.


Are there phone chargers on Eurostar?

We have UK and European power sockets available at every seat on our trains. We also have USB sockets available in Business Premier and Standard Premier. Click here to find out more about the Eurostar app.


How early should I arrive for Eurostar?

How long does the Eurostar check-in take? The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.


Can I take my own food on Eurostar?

Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.