Can you get refund for overcrowded train?
Can you get refund for overcrowded train? If you chose not travel as a result of overcrowding, you are entitled to a refund from the point of purchase.
Why didn t Trainline give me a seat?
Some carriers don't provide seat reservations on all or some of their trains. This is common on regional trains, shorter routes and during peak travel times on commuter routes. On these trains you can sit in any vacant seat in the class your ticket is booked for.
Why won t Trainline refund me?
Refund Processing/ Refund - Action Required – Before we can process your refund we may need you to return your tickets. Refund Rejected– We're unable to refund your tickets. This could be because you've scanned your eticket or activated your Mobile Ticket.
Why has Trainline not given me a seat?
You booked your ticket before the seat reservations were open. Seat reservations typically open 3 months in advance, if you booked a flexible ticket (Anytime, Off-Peak or Super Off-Peak) before then you will not have been allocated a seat, however you may be able to reserve a seat closer to the time.
What are the rules for railway compensation?
The railway administration shall, notwithstanding anything contained in any other law, be liable to pay compensation to such extent as may be prescribed and to that extent only for loss occasioned by the death of a passenger, dying as a result of such accident, and for personal injury and loss, destruction, damage or ...
Who can I complain to about the trains?
If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.
How do I make a claim on Trainline?
You'll find it in the policy document attached to the email you received from 'Trainline - Travel Insurance'. The easiest way to make a claim is online. In the policy confirmation email from 'Trainline – Travel Insurance' there is a link to the online claims journey.
What is it called when you get on a train without a ticket?
October 2023) Fare evasion or fare dodging is the act of travelling on public transport without paying by deliberately not buying a required ticket to travel (having had the chance to do so).
Can you get on a sold out train UK?
Your ticket is valid on any train within the time and route restrictions. Don't worry about boarding the train. Unless it's a special event, you won't be refused boarding without a reservation. The only exception is the 'Night Riviera' train from London to Penzance and Caledonian Sleeper services.
Can I sit in first class if no seats on train?
If overcrowding becomes intense, first class can be “declassified”, i.e. opened up to all passengers, regardless of their tickets. But there is no automatic right to occupy first class. Ad hoc declassification typically happens after other trains have been cancelled or seriously delayed.
Can I sit anywhere on a train UK?
If the train company does not offer seat reservations on the train you are travelling on, the reservation ticket will specify the date and time of travel. In this case, you may sit in any available seat on the specified train, appropriate to the class of your ticket.
What if someone takes my seat in train?
Tell them it is your seat and ask them to move. Show your ticket. However do make sure you are in the right car. Often people do not pay attention...
Why are UK trains so crowded?
The growth in train overcrowding is largely attributed to increased passenger demand, and the 'walk-up' nature of British railways, in which seat reservations are not required, combined with the inability to run extra trains due to the limitations of the current railway signalling system.