Can you get receipts from TfL?


Can you get receipts from TfL? Unless the claim is below £6 in value and evidence of the journey is not readily available, a Journey History print out from the TfL website (only available for 8 weeks from date of journey) if using an Oyster card, or your credit card/bank statements if using contactless bank card payment, will be required.


Why has TFL overcharged me?

This could be because TfL combines your daily charges and you've travelled to a zone where the daily cap is above £100 (applicable to a small number of daily caps). Find out what to do if you think you've been overcharged.


Does TfL charge if you tap in and out at the same station?

Same station exits If you touch contactless (card or device) or an Oyster card on a yellow card reader when you enter a station, and then touch out to exit it within a short period of time, you'll be charged a same station exit: Between 0 - 2 minutes: a maximum fare.


What happens if I tap in twice?

You can't pay accidentally—your contactless card or payment-enabled mobile/wearable device must be within 2 inches of the terminal for the transaction to take place. And you won't be billed twice, even if you accidentally tap twice.


Is contactless cheaper than Oyster?

Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable.


Do TfL cameras record?

Answer. TfL uses a network of around 1,000 cameras for enforcement activity on the Transport for London Road Network. TfL does not record continuous footage for a number of reasons.


How do I see my TfL travel history on Apple Pay?

As Apple Pay logs the transaction as you go, it will let you see your journey history right then and there. Oyster card members only get to see that if they go to the TfL website and sign in.


How do I check my TfL transactions?

For the travel and payment history of the past seven days, you may consult the records without registration: https://contactless.tfl.gov.uk/UnregisteredCustomer/Show. Otherwise, you can create a TfL account and register your card there: https://accounts.tfl.gov.uk/Register.


How long do TfL transactions take?

The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.


What is the maximum charge for TFL?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.


How does TfL appear on bank statement?

How will Transport for London (TfL) travel charges be shown on my card statements? Your monthly statements will always refer to TfL as either 'TfL.gov.uk/CP' or 'TfL Travel', followed by the type of transaction, 'Charge' or 'Refund'.