Can you get a refund on TfL?

Can you get a refund on TfL? If you used pay as you go or a Travelcard on Oyster, refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used contactless, refunds are given on the card used. If you used a paper ticket or National Rail smartcard, refunds are made by transfer into your bank account.

What is the maximum TfL charge?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

How do I appeal a TfL charge?

Is Elizabeth line more expensive?

The fares on the central section of the Elizabeth line (Paddington to Liverpool Street) are the same as the fares on London Underground in Zone 1.

What is the difference between a Visitor Oyster card and an Oyster card?

In conclusion, the main difference between Standard and Visitor Oyster cards is that Standard Oyster cards are reusable, while Visitor Oyster cards are disposable. In addition, standard Oyster cards do not come with a daily price cap, while Visitor Oyster cards do.

Does TfL charge immediately?

The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.

Can tourists use contactless on TFL?

You can pay as you go using contactless (card or device), an Oyster card or a Visitor Oyster card. It also offers great value as pay as you go is cheaper than buying single tickets and you get daily and weekly capping.

How long does it take for TfL to refund?

Transport for London (TfL) aims to provide refunds within 10 working days. There are instances, such as complex claims or a large volume of claims arriving at once, when this is not always possible.

What do I do if TfL overcharged me?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

Does TfL refund you if you tap in and out at the same station?

You can get a refund if you have been charged for touching in and out at the same station without making a journey.

Do TfL always prosecute?

Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.

How do I contact TfL for overcharging?

You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...

What happens if you don t have enough money in your account for TfL?

You may be able to complete your journey, but your card will then be temporarily stopped and you won't be able to use it to make any further journeys until the outstanding amount is paid to TfL. However, you should still be able to use your card with other retailers.

How do I get my TfL refund from contactless?

Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.