Can you get a digital Railcard immediately?

Can you get a digital Railcard immediately? How quickly will I get my new digital Railcard? In most cases, you should get your digital Railcard instantly after following the steps in the 'How do I add a digital Railcard to my device' section below.

How do I change my physical Railcard to digital?

Unfortunately you are unable to swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.

Can I use digital Railcard at ticket machine?

You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

Where is my digital Railcard code?

It is found within the email confirmation you would have received after we have approved your Railcard application. Click here for more information on download code and managing your Railcard. Please note that the Railcard app is available to download from the Apple Store and the Google Play store.

How long does it take to get a digital 16 25 railcard?

If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. Mature students will have to wait a little longer as these applications are checked manually.

How do I get my digital Railcard on my phone?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

Is Digital Railcard better?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

Can you buy a Railcard at the station?

Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.

Does a Railcard have to be valid on day of travel?

Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

Can I buy a Railcard online and use it straight away?

If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

How does digital Railcard work?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

Do digital railcards have photos?

If you have selected 'Digital' under 'Choose the type of Railcard you would like', you will be asked to provide a passport style photo.

Are Trainline railcards digital?

Types of Digital Railcard with Trainline You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.

Can I buy a digital Railcard at a station?

At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.

How do I get a digital Railcard download code?

Once logged in, click on 'Details' under your active digital Railcard, then click on 'Manage Digital Devices'. You will need to click on 'Request a new code for your Railcard' to generate a new download code.