Can you cancel on Bolt?

Can you cancel on Bolt? You can cancel a ride in the app before or after you're matched with a driver.

Do I need to tip bolt drivers?

First of all, please remember that tipping is always optional. If you don't feel like it, you don't need to do it. However, if you wish to express your thanks with a bit of an extra, then don't feel shy and go for it! How much you tip can be based on a lot of things — the service, your mood or the situation you're in.

How can I contact Bolt UK?

Do you tip bolt drivers UK?

First of all, please remember that tipping is always optional. If you don't feel like it, you don't need to do it. However, if you wish to express your thanks with a bit of an extra, then don't feel shy and go for it!

Do drivers pay to Bolt?

In order to use the Bolt Services, you are obliged to pay to a fee (i.e. the Bolt Fee). The Bolt Fee is paid based on the Fare of each Transportation Service order that you have completed. The amount of the Bolt Fee is made available to you via e-mail, Bolt App, Bolt Driver Account or other pertinent means.

Why hasn t Bolt refunded me?

Those made to your payment method may take up to 14 days to reflect in your account. If more time has passed, please contact Support for help. Note: Full refunds can only be issued to the original payment method used to place the order.

Can a Bolt driver cancel a ride?

Cancellation fees are applied in the following situations: The driver cancels the trip request after waiting for the passenger for more than 4-8 minutes, depending on the market.

Why does Bolt always cancel?

Sometimes, the order may be cancelled automatically due to the failed rider's payment method verification. Such cancellations also don't affect your activity score.

Why do Bolt block drivers?

If a driver fails the selfie verification, their account is permanently blocked and they can never use the Bolt app again, warns the company.

Does Bolt charge for waiting?

Paid wait time fee is a per-minute charge which starts after a driver has arrived at your pickup location and has been waiting for a certain period of time. This fee helps compensate the driver's efforts and time spent waiting.

Do Bolt drivers see the tip?

You can see your tips in the ride history in the app. Information on tips received is also available in balance, monthly tax and orders CSV reports which you can find in the Driver Portal. If a rider gives you a tip, you will get a push notification about it.