Can Winter Wonderland tickets be refunded?


Can Winter Wonderland tickets be refunded? If you come to the event without a pre-purchased order, we may not be able to accommodate you. IS THERE A MINIMUM AND MAXIMUM NUMBER OF PEOPLE PER VEHICLE? WHAT IS YOUR REFUND/EXCHANGE POLICY? Tickets are nonrefundable.


What should I wear to Winter Wonderland?

Warm clothes, gloves and a hat are ideal. Also, sturdy footwear with a good grip suitable for walking on snow is recommended. Timberland type boots or Wellington boots are perfect, if not, trainers are fine but they are likely to get wet, so please bring a change of footwear.


Should I bring a bag to Winter Wonderland?

We advise only bringing a handbag or small rucksack. We ask all guests to be vigilant and not to leave bags and belongings unattended at any time. Any unattended item may be disposed of in line with our security protocols.


Is Winter Wonderland a good date idea?

It's a known fact that Winter Wonderland is THE destination to post an Instagram pic at, however, with a date by your side, it's a DOUBLE slay. Whether it's in front of the luminaires at the entrance, or the ferris wheel, it is definitely necessary to capture the moment and show your (potential) future kids.


Why is Winter Wonderland so popular?

As well as the rides, shows and entertainment, an important part of Winter Wonderland is its food and drink. A focal point for many revellers is the Bavarian Village.


Is Winter Wonderland better day or night?

Mornings are great for families, where you can explore Winter Wonderland at a leisurely pace. When the evening comes around, Hyde Park is transformed by thousands of sparkling lights – so grab your mulled wine, hot chocolate, or stein of Bavarian beer and get ready to join in the festive fun.