Can someone use my Railcard?


Can someone use my Railcard? No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.


What happens if you lose your family and friends Railcard?

Don't worry it can be replaced. You are entitled to apply for one replacement in the event of loss or damage.


What is a two person Railcard?

The new Two Together Railcard gives two named adults 1/3 off rail fares when they travel together by train.


Can my family use my Railcard?

Can I use my Railcard to buy tickets for other people? A: Yes. As long as either you (as the main Railcard holder) or the second named Railcard holder is travelling with a child, up to a total of four adults and four children travelling together can get discounts.


Can I share my Railcard on Trainline?

The Railcard is associated to only the email address it was purchased under and it can be shown on the account holders Trainline App. The Railcard can not be shown on the other cardholders account, but we hope that doesn't matter as you both need to travel together anyway.


Can I use my daughters Railcard?

To use it, at least one of the group travelling must be named on the Railcard and there must also be at least one child travelling on a child rate ticket. The named Railcard holder must travel for the entire journey with any passengers who have been bought discounted tickets.


Can I have my Railcard on two devices?

You can store your digital Railcard on up to two devices at a time.


Do they check your Railcard on trains?

Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.


How many times can I use my Railcard?

And because there's no limit to the number of times you can use your Railcard, the potential for family adventures is huge.


Can I screenshot my Railcard?

Customers will be able to store their digital railcards on up to two smartphones. In cases where there are two railcard holders, they can both store the railcard on their devices. The app will have a holographic logo in the design, which moves as the customer holds their smartphone and prevents the use of screenshots.


Do you need a photo for a Railcard?

Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.


Can I let my friend use my Railcard?

No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.