Can Railcard be Cancelled?
Can Railcard be Cancelled? Unfortunately once a Railcard has been issued it is non-refundable.
How do I get a refund from Railcard Trainline?
Railcards can be refunded within 14 days of purchase as long as they haven't been used to buy discounted tickets. Please contact us to request a refund.
What is the difference between a Senior Railcard and a two together Railcard?
With a Senior Railcard you would need one per person, 2x £30. Both of you must travel using the Two Together, so can't be used if you'll travel individually. The Senior card can be used at any time, whereas Two Together can't be used to buy tickets for travel before 9.30am weekdays.
Can I get a refund on my 16-17 Railcard?
No. Unfortunately once the 16-17 Saver has been issued it is non-refundable.
Can I use my train ticket on a different day if there is a strike?
Passengers who have already purchased Advance tickets on strike days may be entitled to a fee-free change of journey by contacting the original retailer of their ticket up until 18:00 the day before they travel.
What happens if I book a train ticket and there is a strike?
If you've booked with us and your ticket is for a strike day, you'll be entitled to a fee-free refund. Your ticket may also become valid for travel on days either side of the strike date without needing any change to the ticket.
Are railcards worth it?
While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.
Can I get on any other train if my train is Cancelled?
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
Do they check railcards?
Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
What happens if I give my Railcard to someone else?
The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.
Can 2 adults travel on a family and friends Railcard?
The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.
Can I use my ticket on any train if my train is Cancelled?
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
Can I use my boyfriends Railcard?
No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.
How can I cancel my train ticket without penalty?
All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.