Can JR Pass be Cancelled?


Can JR Pass be Cancelled? If your Exchange Voucher has not been exchanged for a JR Pass in Japan and has not exceeded one year after the date of issue, we can refund it. The cancellation fee is 10% of your purchase price and the shipping fee. Please ship back your unused Voucher to us.


Can 2 people use 1 JR Pass?

Each person will need their own JR Pass.


What happens if you miss your reserved seat JR Pass?

You will be allowed one seat reservation per trip. If you miss your train, then you are allowed to take the next train, but will have to take a non-reserved seat (and risk standing). You can ask JR Staff to rebook, but this will be at their discretion.


Can you return unused JR Pass?

Yes, we can offer a refund for any unused JR Pass up to 1-year after issue date. Do note that a refund fee may apply, and you have to return the ticket to us. We also offer an any reason cancellation protection, where no fees apply.


Can I activate JR Pass later?

The activation date of your Japan Rail Pass is the date you wish to start using your pass. Any date that is within 30 days of the exchange date can be selected as Activation.


What happens if I miss my train JR Pass?

If you miss your train, then you are allowed to take the next train, but will have to take a non-reserved seat (and risk standing). You can ask JR Staff to rebook, but this will be at their discretion. You can always change seating up to 6 minutes before departure at any ticket desk.


Do I have to reserve a seat on Shinkansen with JR Pass?

Important notice: JR Pass Green Class holders are required to book their seats, as non-reserved seats in Shinkansen are only available for ordinary class.


How do I change my JR ticket time?

Changes to a reservation prior to receipt of the ticket cannot be made at the station ticket counters. You must make the change yourself using JR-WEST ONLINE TRAIN RESERVATION. Conversely, if payment was made at a station, changes cannot be made online.


What are the limitations of JR Pass?

The JR Pass is valid on all Shinkansen services in all the Shinkansen lines, except for the Nozomi and Mizuho services on the Tokaido and Sanyo Shinkansen lines. You will not have access to the trains with the fewest stops on the Tokaido and Sanyo lines.


Is JR Pass worth it if only staying in Tokyo?

You may get some value from some day type passes, but not from a nationwide rail pass. (if you were going as far a Kyoto, it would be about breakeven for you). A JR pass is of no value if you're only going to be in Tokyo. If you plan to arrive at NRT - http://www.jreast.co.jp/e/suica-nex/ - is a good value.


Will I get refund if I cancel train ticket?

Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.


Can I get money back if I cancel my train?

Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.


Should I buy JR Pass before going to Japan?

If you calculate that your travel costs will be lower if you buy individual tickets for each journey, then it's not worth buying a JR Pass. However, if you take into account journeys on Shinkansen high-speed trains or other means of transport, the savings you make become substantial.


Is it cheaper to buy JR Pass in Japan or online?

For a limited time only, you can buy a Japan Rail Pass from certain train stations and airports in Japan. Travelers should be aware it is more expensive to buy a JR Pass in Japan than to purchase the pass online.


How much will I lose if I cancel train ticket?

25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.