Can I use my Trainline ticket at a different station?
Can I use my Trainline ticket at a different station? Advance Single tickets Changes are only allowed for a different time/date of travel, so you need to stick to the same departure and arrival stations.
What if you get on the wrong train?
If the conductor discovers the error, then your chances of a fine increase. Bottom line is that getting on the wrong train is your mistake and you'll incur the cost of any changes. The type of ticket you hold will determine whether you can exchange it at full or partial value or whether you'll need to buy new tickets.
What happens if I miss my train in the UK?
If you miss the first train on which you are booked for any reason, a new ticket must be purchased. 5.2 If delays occur while travelling, you will be allowed to take the next available train(s) to complete your journey. 5.3 Railcard holders travelling on a discounted ticket must carry their Railcard when they travel.
Can I use any train if my train is Cancelled?
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
Can I get on a train with an earlier ticket?
Generally speaking, most tickets are valid for a specific train only and cannot be used for any other service. However, some companies may offer flexible tickets that allow you to take an earlier or later service if available.
What are off peak times for Trainline?
Generally speaking, the Off-Peak window begins after 09:30 and outside of evening commuter hours - 15:30-18:15 - for travel in and out of big cities. Super Off-Peak tickets become available after 10:00.
Can you get on a train at a different station UK?
For Off-Peak and Super Off-Peak tickets and Anytime tickets you can simply board the next train to your destination, as permitted by your ticket. To check any restrictions on when and how you can use your ticket, use our Ticket Validity Finder tool.
Can I speak to anyone at Trainline?
You can contact our customer service by phone, email, or online chat. You can also visit our help pages for any questions regarding your booking and travel.
Can I use my Trainline ticket later?
Anytime Return: Your outward travel can be anytime within five days of the date on your ticket. Your return travel must be within one calendar month of the outward travel date specified. Anytime Day Return: Your outward and return travel can be on any train on the date specified.
Can I use my Trainline ticket on another train if my train is Cancelled?
If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.
Can I use my ticket on a later train if my train is Cancelled?
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.