Can I use my FasTrak in someone else's car?

Can I use my FasTrak in someone else's car? Yes. Hardcase FasTrak transponders can be moved from car to car. Please ensure every vehicle's license plate is listed on the account to avoid violation.

How do I know if I owe a toll in California?

To check if you owe toll in California, call at 877-229-8655. If you have a FasTrak, you can log into your account and view all the toll hits and the ones you owe. Note: For missed tolls in California, the concerned tolling authority sends a toll invoice to the vehicle owner (usually within 30 days).

Does FasTrak always beep?

Your FasTrak^® transponder may not be working or have been mounted improperly. If you do not hear a beep when driving past a toll point on the road, contact customer service to get your transponder replaced or to get new mounting strips and mounting instructions.

How does FasTrak detect passengers?

FasTrak knows if you are a carpool when you toggle your FasTrak Flex switch from 1 Person to 2 or 3+ people. By doing this, the driver sends a signal to the electronic gantries that there are other occupants in the car.

Can I use FasTrak and pay later?

You have 48 hours to pay after your recent toll crossing, or we will send an invoice for the toll amount to the registered owner of the vehicle. You can set up payment for future toll crossings that you plan to make within the next 30 days.

Does FasTrak have cameras?

Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.

Can you use FasTrak without the device?

FasTrak drivers must have a transponder mounted to their vehicle's windshield. Transponders make it easier for tolling agencies to charge the correct toll to the appropriate vehicle automatically, resulting in faster processing times with higher levels of accuracy.

Is there a monthly fee for FasTrak?

There are no fees to open or to maintain a FasTrak account, regardless of the type of toll tag you use. Think of your FasTrak account as a little bank account for tolls. Your account must always have a balance, and tolls will be automatically deducted from your balance each time a toll is collected.

Does FasTrak charge for 2 people?

You will be charged the full toll. CAVs with two occupants can travel at a 50% discount and toll free with 3+ occupants when using a FasTrak CAV or FasTrak Flex toll tag. Set the switch to match the number of people in the vehicle. A FasTrak toll tag is not required for eligible clean air vehicles.