Can I use a screenshot of my Railcard?
Can I use a screenshot of my Railcard? Screenshots of eTickets can't be used to travel.
Does a screenshot of a QR code still scan?
Can you Scan a QR code from a screenshot or image? Yes, you can scan a QR code from a screenshot or image by downloading the google lens application. Launch the application and refer to the image. Select it then you can proceed to the results page.
Can I use digital Railcard at ticket machine?
You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
What is the difference between a digital and physical Railcard?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Do all railcards need a photo?
Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
Can I add my Railcard to my contactless card?
You cannot. As of November 2022, contactless (bank cards or NFC devices) support only extends to a pay as you go model for a single adult fare with daily and weekly cap. For railcard discounts, student/young persons discounts, travelcards, season tickets, etc., a registered Oyster card is required.
How do I get a digital copy of my Railcard?
You will need to click Manage my Railcard on the website homepage to log in to your account. Once logged in, click on 'Details' under your active digital 16-25 Railcard, then click on 'Manage Digital Devices' to request a new download code or manage the number of devices your Railcard is on.
Do I need a physical copy of my Railcard?
Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
How do I find my Railcard download code?
The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.
Can I get a refund if I forgot to use my Railcard?
Most stations will be able to check the validity of the Railcards by running it through the ticket–issuing machine to check when it was originally issued. Can I claim a refund if I don't use my Railcard? A: No. Unfortunately once a Railcard has been issued it is non-refundable.
Can someone else use Railcard?
The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.
Do you need proof of Railcard?
You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.
Are railcards only digital?
Railcards can be renewed within 30 days of expiry, to either a digital or a plastic Railcard. Just log into your account and select 'Digital' when completing the application process.
Can you use a screenshot of a QR code train ticket?
No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.