Can I talk to a live person at Uber?

Can I talk to a live person at Uber? 24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

Does Uber have my phone number?

After you request an Uber, you can inform your friends to coordinate with your driver. However, Uber drivers will have your friends' numbers, but your phone number will be safe.

Is Uber 24 hours?

Uber operates their systems 24 hours a day. However the availability of a car is subject to the vagaries of drivers wanting to work a specific time of day. If there is a sufficiently consistent demand in your area at the time you are requesting a ride then a car will likely be available.

How do I talk to Uber directly?

Riders can call Uber, too If you have an issue with ride cancellation, drop-off, refunds, and more, Uber's rider support line can help. They can help with any issues you have with your account or ride and can book rides for you if you don't have the app available. To reach them, call 800-353-8237.

Does Uber automatically charge your card?

Your Uber app processes payment for any trip you take. Before requesting a ride, use your app to add a payment method of your choice to your account. When a trip ends, your preferred payment method will be charged.

Which countries accept Cash for Uber?

But outside of the United States, cash is a game changer for the company. This week, Uber started rolling out a cash payment option in Bandung, Indonesia and Manila, Phillippines. In May, Hyderabad, India, became the first city in the world in which Uber began accepting cash payments.

Can I call an Uber without the app?

Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.

Can I pay Uber with cash?

Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

How do I email Uber customer service?

There is no customer service email address to which you can directly send a message. So to email Uber customer service, you will have to submit a request on Uber's Rider Help portal. Once you submit a request for Uber to contact you, you will receive an email at the email address you designated.

How do I get a refund from Uber?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

Can you use Uber without a credit card?

It is a common misconception that you must have a credit card to use Uber. If you have a checking account, you can link it to your PayPal account and use that to pay for your rides (in participating countries). Uber also accepts many various digital wallets, such as Android Pay, Google Pay, and Paytm.

Why doesn t Uber have a phone number?

In the United States, there is currently no way for Uber riders to get in touch with an Uber representative over the phone. The most likely reason for this is to save money. Operating a 24/7 support line for all of Uber's customers would cost a lot of money, cutting down on Uber's profits.

Can I call an Uber at 2am?

Uber might reject your ride request if there are no drivers nearby (beyond some threshold) - but generally the “Service” is available 7/24/365.

Are Ubers cheaper than taxis?

Inflated fare prices in times of high passenger demand, called SURGE pricing, often cause people to declare that rideshare prices are more expensive than cab fares. However, this isn't necessarily true. Business Insider published a report that found Uber, on average, to be cheaper than taxi cabs across the country.

Can you take an Uber without an account?

?If a customer does not have an Uber account, an agent will create one for them. Payment is provided over the phone via credit card.

How do I contact Uber to dispute a charge?