Can I take a screenshot of my Railcard?
Can I take a screenshot of my Railcard? Digital railcards must be shown in the app, screenshots are not acceptable - so the fact it's a fake will be easily spotted.
Do screenshots of Apple Wallet QR codes work?
Fortunately, if you click View Barcode or Transfer the ticket to your wallet, my experience is that you can just take a screenshot, message your friend the barcode, and the code works fine.
Can I have digital Railcard on two phones?
You can store your digital Railcard on up to two devices at a time. If you want to add it a third, you will need to remove it from one of your existing devices using the steps descirbed above.
Can others use my Railcard?
No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.
Do all railcards need a photo?
Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
How strict are Railcard photos?
Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.
Do I need a physical copy of my Railcard?
Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
Can I show my Railcard on my phone?
Railcard are available offline for a period of up to 72 hours. The Railcard app on your device will continue to show your digital Railcard as long as your mobile device has connected to the internet at some point within the last 72 hours.
Can you use a screenshot of a QR code train ticket?
No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.