Can I return my Oyster card for a refund?
Can I return my Oyster card for a refund? Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. The ticket machine will dispense a refund in cash. By post. Write to TfL Customer Services, 5 Endeavour Square, London E20 1JN.
Can I get a refund on my card?
A credit card refund is initiated by the merchant or vendor who received the original payment. A refund is issued when you return a purchased item or receive a discount, for instance. The refund amount is credited back to your credit card account, and it typically appears as a credit on your statement.
Why has my Oyster card been Cancelled?
If your card has failed revenue inspections or we have detected suspicious travel, we may stop it from further use.
Can I transfer my Oyster card to someone else?
If you only have pay as you go credit on your Oyster card, you can lend it to someone else. Two people can't use the same contactless or Oyster card for a journey. If you have a Travelcard, Bus & Tram Pass or discount added to your Oyster card, you can't lend it to someone else.
What happens to money on an Oyster card when it expires?
The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.
Can you use your Oyster card with no money on it?
A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.
Can you transfer money from a lost Oyster card?
Before you replace your card We will transfer any pay as you go credit or ticket to your replacement photocard. If we can't transfer your credit or ticket, we might refund you instead. While you are waiting for the replacement card to arrive, you will need to pay for your travel.
How do I contact TfL for refund?
If your claim is successful, you'll be refunded the value of a single fare for the delayed journey. If your claim is unsuccessful and you believe that you are entitled to a refund, you can appeal by calling us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply) or online via our Help & Contacts page.
Can you use a broken Oyster card?
Transport for London (TfL) staff will advise customers to get a new Oyster card and add some credit to pay as you go so they can continue travelling. The customer should then contact TfL's Customer Services who will arrange to transfer tickets/pay as you go credit from the broken card to the new one.
Can I get a refund on my TfL Travelcard?
You can get a refund if you haven't used your ticket and you send it to us before the start date. We do not give a refund for used or partly used One Day Bus & Tram Passes, Day Travelcards or single or return paper tickets.
How long does it take for TfL to refund?
Transport for London (TfL) aims to provide refunds within 10 working days. There are instances, such as complex claims or a large volume of claims arriving at once, when this is not always possible.
How much does an Oyster card cost?
How much does an Oyster card cost? The Oyster card costs £7. You then add money to the card to pay for your travel. The £7 fee is not a deposit.