Can I renew my Railcard on Trainline?


Can I renew my Railcard on Trainline? You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.


Do Trainline railcards work on all trains?

Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.


What is the Senior Railcard discount?

The Senior Railcard is a Railcard specifically for senior citizens. It gives people aged 60 and over 1/3 off train fares throughout Great Britain.


Can I travel on the day my Railcard expires?

Yes. Your Railcard is valid up until and including the date shown on your Railcard.


Are railcards valid on the day they expire?

Yes. Your Railcard is valid up until and including the date shown on your Railcard.


How do I renew my digital Railcard online?

Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.


How do I change my Railcard online?

Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details, including your address.


How do I sync my Railcard with Trainline app?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.


How can I replace my Railcard?

If you bought your 16-25 Railcard online, please go to 'Manage my Railcard' on the website homepage to log in to your account and apply for a replacement. Once logged in, click on 'Details' under your active plastic 16-25 Railcard, then click on 'Replace Railcard (Lost or stolen)'.


Does Trainline automatically apply Railcard?

We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.


Do Trainline railcards only work on Trainline?

Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.


How do I renew my expired Railcard?

Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.


What happens if you buy a train ticket without a Railcard?

If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.