Can I renew my Railcard at the station?


Can I renew my Railcard at the station? Yes, if you do not wish to renew online, you can also renew your Railcard at a staffed station ticket office. Please note that the 16-17 Saver, 26-30 Railcard, Disabled Persons Railcard and Veterans Railcards are not available to buy/renew at stations.


Is it better to have a digital Railcard or plastic?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


How do I renew my Railcard after expiry date?

Simply click 'Renew my Railcard' on the website homepage, enter your log in details, click on 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.


What is the Senior Railcard discount?

The Senior Railcard is a Railcard specifically for senior citizens. It gives people aged 60 and over 1/3 off train fares throughout Great Britain.


Can I travel on the day my Railcard expires?

Yes. Your Railcard is valid up until and including the date shown on your Railcard.


Which stations sell railcards?

At a Staffed Station Ticket Office You can buy a Family & Friends Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open.


Can I renew my Railcard on Trainline?

You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.


What proof of identity do I need for a Railcard?

You will need to provide a valid passport or UK driving licence or EEA National Identity Card number to prove your date of birth and a digital passport-style photo.


What do I need to renew my Railcard?

You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


Can railcards be purchased at stations?

At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.


Do pensioners get free rail travel in UK?

You can get an older person's bus pass when you reach State Pension age, which is currently 66 for both women and men. If you're 60 or over and live in London, then you can get free travel on buses, trains and other modes of transport in and around London with a 60+ London Oyster photocard.


Do I need a photo to renew my Railcard?

Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.


What happens if you travel with an expired Railcard?

You will not be able to travel with your discounted tickets if your 16-25 Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your 16-25 Railcard before you begin and complete your journey.


Categories