Can I renew my family and friends Railcard online?

Can I renew my family and friends Railcard online? You can renew your Family & Friends Railcard online when it's within 30 days of its expiry date. Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew.

What happens if my Railcard has expired?

If you Railcard expires before the end of your journey then you will need to renew it to be able to complete your trip using expired tickets. If the only Railcard you have is expired you will not be able to continue to use your discounted tickets. Minor delays on some routes - Check to see if your journey is affected.

How do I renew my Railcard online?

Can I renew a two together railcard?

Yes. You can renew your Two Together Railcard within 30 days before the expiry date on the Railcard. We will send you a reminder notice providing that we have an email address for you. (Please note that it is your responsibility to make sure that your Railcard is valid for every journey that you make with it.)

How do I contact Railcard by phone?

You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.

What is the difference between family and friends Railcard and two together railcard?

The Two Together Railcard is for two adults (people aged 16 or over) travelling together. It gives no discount on child fares. If you are an adult travelling with a child then the Family & Friends Railcard is the Railcard you need.

How do I download a renewed Railcard?

Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.

Can I use my Railcard on the date of expiry?

Yes. Your Railcard is valid up until and including the date shown on your Railcard.

Can I renew my Railcard on Trainline?

You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.

Can I renew my Railcard after it has expired?

Can I renew an expired Railcard? Yes you can still renew a Railcard in your online account once it has expired.

Can I renew Railcard in advance?

You can renew your Railcard (digital or plastic) up to 30 days in advance of the expiry date.

Do I need a photo for a family and friends Railcard?

You will need a passport style photo (shoulders up) if you are purchasing a digital Family & Friends Railcard online.

Can you buy Railcard at train stations?

Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.

Can I renew my family and friends Railcard at the station?

Yes, if you do not wish to renew online, you can renew your Family & Friends Railcard at any staffed station ticket office in the UK.

Can 2 adults travel on a family and friends Railcard?

The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.