Can I remove a bad review on Airbnb?


Can I remove a bad review on Airbnb? While you can't remove it, you can report it if you think it violates our Review Policy. Otherwise, feel free to respond with more context or to provide your own perspective, so long as you, too, follow the policy.


What is an example of a bad Airbnb guest review?

Examples Of Reviews For Bad Guests on Airbnb Sadly, we had issues with [guest name]. They broke things and were very messy, which made hosting them very unpleasant. We would not recommend them to anyone and strongly advise against letting them stay in your property.


How do I report a bad host on Airbnb?

You can submit a complaint via our webform. Once your complaint has been submitted: You'll receive an automated acknowledgement of your email when we receive your complaint. An Airbnb case handler will be assigned to your complaint and will aim to make initial contact with you within 96 hours.


How do I trust an Airbnb host?

Read the reviews In addition to reading the reviews, you should also make sure the Airbnb you're considering fits the following criteria before booking it to make sure it's a quality listing: Operated by a Superhost. An overall rating of 4.90 or higher. A perfect 5.0 cleanliness score.


What info do Airbnb hosts see about guests?

Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.


Can an Airbnb host change your review?

Airbnb doesn't generally mediate disputes concerning the truth of reviews. Hosts can't delete negative critical reviews submitted by guests, but they can contact Airbnb and request the removal of a review if it violates the Airbnb Review Policy.


How do I deal with bad guests on Airbnb?

Some strategies to deal with difficult Airbnb guests
  1. Conduct thorough Guest Screening. They say “an ounce of prevention is better than a pound of cure”. ...
  2. Clearly Outline House Rules: ...
  3. Communicate Clearly: ...
  4. Document everything: ...
  5. Set boundaries: ...
  6. Escalate to Airbnb: ...
  7. Collect a damage deposit: ...
  8. Leave a review:


Are Airbnb hosts allowed to watch you?

Airbnb doesn't allow for hidden cameras or any other types of concealed recording devices. It does allow hosts to install security cameras in or around the property – as long as they're not in private areas like bedrooms or bathrooms, and as long as they are properly disclosed.


Does Airbnb really check how many guests?

Is Airbnb strict about the number of guests? Airbnb's policy on guests leaves it up to the host to specify and encourages hosts to be clear about their limits. Hosts can state the number of people, cost per person, and the number of beds in the property.


What are the two huge complaints Airbnb is addressing?

Airbnb is addressing two huge complaints: Hidden fees and chores. Nov. 7, 2022 Updated Mon., Nov.


Is a 4 star review on Airbnb bad?

Airbnb holds hosts to a strict 5-star-or-bust expectation. They take any review that is less than 5-stars to indicate that there are major problems with a property or host. In fact, if a host's account average drops below a 4.8-star rating, then they lose their Superhost status.


How do you respond to an unfair review on Airbnb?

Quick tips for responding to bad Airbnb guest reviews
  1. Respond promptly. Show that you're taking the review seriously and are interested in resolving any issues by replying to reviews as quickly as possible, preferably within 24 hours. ...
  2. Apologize. ...
  3. Take responsibility. ...
  4. Offer a solution. ...
  5. Thank the guest.


Is it illegal to film in an Airbnb?

Private Property Filming Most Airbnbs do not allow filmmaking on the property without prior written consent. Many prohibit the use of security cameras, recording devices, or film cameras on the property for any use other than for personal exhibit.


What to do if an Airbnb host gives a bad review?

Writing a short, friendly public reply to a negative review gives you the chance to share how you're making improvements. Guests tell us that when they notice a Host responds to feedback, it makes them feel more confident in booking, because they know the Host is receptive to suggestions.


Do Airbnb hosts have to review guests?

Airbnb has a two-sided review system whereby hosts can review guests, and likewise, guests have the opportunity to review their hosts. As a host, you are encouraged to leave a review of your guests for the good of the community.


Can you get kicked off Airbnb as a guest?

Airbnb guests and hosts are subject to rules. Breaking them can lead to warnings, fines, suspension or outright bans. One way to lose Airbnb privileges is to fail the company's background check. Airbnb employs third-party background check providers to look into the history of both hosts and guests.


What is the most common complaints of Airbnb?

Most common Airbnb Complaints
  • Rental Cleanliness.
  • Lack of Communication With The Host.
  • Wi-Fi Connectivity Issue.
  • Property And Amenities Not Identical To The Description.
  • Poorly Handled Emergency.


What is the biggest complaint from Airbnb guests?

The biggest Airbnb complaints tend to involve cleanliness, communication, and accuracy. Airbnb hosts may not always clean their properties properly, and they may not answer messages promptly.


Does Airbnb monitor guests?

Are Airbnb guests screened? Airbnb takes some steps to screen guests. It will always verify their ID and check for terrorist threats. If bookings are made in the US, they will be subject to additional checks for criminal records.