Can I rate an Uber driver after the trip?
Can I rate an Uber driver after the trip? After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience.
Is 4.99 a good Uber rating?
If your rating is between 4.94 and 4.99, you are a great passenger with lots of experience. For the longest time, my driver rating was a perfect 5.0 on both Uber and Lyft.
What if Uber charged me too much?
If you need to dispute an Uber charge, you can do so via the mobile app or the Uber website. You may need to dispute a fare on Uber if you think you were overcharged or you were charged for a canceled ride, but disputing an Uber charge isn't an automatic guarantee that you'll receive a refund.
Does Uber refund bad trips?
You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
Does Uber share information with police?
Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.
Can you ask for a female Uber driver?
In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.
Do Uber drivers have to return lost items?
Drivers are independent contractors. Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We're here to help, but cannot guarantee that a driver has your item or can deliver it to you.
Can you rate an Uber driver who cancels?
If the driver cancels a ride before the departure time, you won't have the option to leave a rating. Instead, an automatic notification is sent to us, and the driver's cancellation rate is updated on their account.
How do I contact Uber as a rider?
- Tap Help in the app menu.
- Find the topic matching your concern.
- Let us know how we can help.
Why are so many Uber drivers canceling?
Uber's CEO says this is the most common reason drivers cancel on customers. Uber CEO Dara Khosrowshahi said the prime culprit behind driver cancellations are trips to undesired destinations.
Why is my Uber driver asking for cash?
When a trip ends, your price is automatically charged to the payment method selected in your Uber account. Therefore, you should only pay cash to the partner driver if you have chosen this payment option in the app. Drivers should not ask users to pay cash for travel, toll or extras.
How do I favorite an Uber driver after rating?
Currently, Favorite Driver is only available for scheduled rides that are scheduled at least 30 minutes in advance. To add drivers to your Favorite Driver list you can simply tap the “Favorite” button when you are on the rating page for your current Uber ride.
At what rating does Uber deactivate?
Low Uber Driver Ratings You should ensure that your rating is always above 4.8 because if it falls below 4.6, you risk deactivation. Uber allows the drivers to pay customer service fees to get reinstated.
What is inappropriate behavior in Uber?
Threatening and rude behavior Aggressive, confrontational, and harassing behavior is not allowed. Don't use language or make gestures that could be disrespectful or threatening.
Do Uber drivers know if you report them?
Yes the driver will get a notice probably within a couple of hours. Usually the notice will say “A recent passenger has said some of your driving practices have been unsafe.” Then depending on what you say they may just let it go with a warning or they may get suspended until Uber deems them safe to return to driving.
Should you sit in the front or back seat of an Uber?
4. Be a back-seat rider. Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.
Do Uber drivers see your tip?
Can I see how much I was tipped by a specific rider or customer? To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.
Can you get the same Uber driver twice?
Since Uber is GPS based a passenger gets the closest driver to him/her. The only way that one could use the same driver is to book the ride when that driver is online and is the closest driver to that particular passenger. You can't.
Can my wife ride with me while I Uber?
You can not bring anyone with you while doing Uber / Lyft passenger trips. You CAN however bring whoever you'd like with you on UberEats trips.