Can I pay Congestion Charge without an account?


Can I pay Congestion Charge without an account? Pay online You can pay the Congestion Charge online with TfL. You don't need to register or create a password but you do need to enter your vehicle registration number and the country of registration. Payment is made by credit or debit card. Do not use other websites to pay.


What happens if you pay Congestion Charge by mistake?

The rules for refunds of paid congestion charges as set out in the Scheme Order are the same whatever payment method is used. Refunds are only available for unused future days of monthly (20 day) and annual (252 day) charges. Refunds are not available for any part of daily or weekly (5 day) charges.


Do all petrol cars pay Congestion Charge?

This includes most combustion-engined cars on the road, including hybrids. Only zero-emission cars have been exempt from the Congestion Charge, such as electric vehicles and hydrogen fuel cell vehicles. However, from December 2025, even drivers of zero-emission vehicles will be required to pay the congestion charge.


Is Congestion Charge free on Sunday?

London's Congestion Charge applies between 7am and 6pm Monday to Friday and 12pm to 6pm on Saturdays, Sundays and bank holidays.


Can I pay the Congestion Charge by phone?

You can pay for the Congestion Charge in several different ways. The official TfL website lets you pay online, or you can use a dedicated Congestion Charge app. If you don't have internet access, you can pay by phone or set up an Auto Pay account for automatic payments.


How do I contact Congestion Charge?

How do I make a complaint?
  1. Make a complaint online.
  2. Phone: 0343 222 2222 (TfL call charges) International : +44 343 222 2222. Textphone: 020 7649 9123 if you have impaired hearing. Please make sure you have all the relevant details to hand before calling.
  3. Write to: Customer Services Manager. Congestion Charging. PO Box 344.