Can I get an earlier train if my train gets Cancelled?


Can I get an earlier train if my train gets Cancelled? Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.


What happens if I miss the last train because of delays?

What happens if I've missed the last train connection? If you've missed the last train connection due to a delay, don't panic. Rail operators cannot leave you stranded mid-journey, especially if the delay is within their control.


What time can I use an off peak day return train ticket?

Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following morning. All travel must be completed by this time.


Can I get on an earlier train if mine is Cancelled?

Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.


What happens if my train is Cancelled National Rail?

If your train is delayed or cancelled and you choose not to travel, your unused ticket can be refunded without any fees by the original retailer. If you bought your ticket from a train company, you can find their contact information on our Find a Train Company page.


Am I allowed to get an earlier train?

Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.


Can you use train ticket for another time?

Generally speaking, most tickets are valid for a specific train only and cannot be used for any other service. However, some companies may offer flexible tickets that allow you to take an earlier or later service if available.


What happens if my last train home is Cancelled?

If you have a valid ticket but the last train of the night is cancelled, or you miss it because you are on a connecting train which is delayed, the train operator has a responsibility to get you home.


Can you get an earlier train than booked UK?

This depends on the ticket type. Can be used on a different time train providing the earlier or later train is also within the terms of conditions of the ticket. View full Off-Peak and Super Off-Peak terms and conditions first. Advance tickets are our cheapest tickets and are only valid for the booked train.


Can I use my train ticket on a different day if there is a strike?

Passengers who have already purchased Advance tickets on strike days may be entitled to a fee-free change of journey by contacting the original retailer of their ticket up until 18:00 the day before they travel.


Can I use my Trainline ticket later?

Anytime Return: Your outward travel can be anytime within five days of the date on your ticket. Your return travel must be within one calendar month of the outward travel date specified. Anytime Day Return: Your outward and return travel can be on any train on the date specified.


Can I get the next train if I miss mine Trainline?

If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.


How do I get home if my train is Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.


What are the rules if your train is Cancelled?

Passengers are entitled to a full refund if the train is three hours or more delayed or cancelled; for e-tickets it's automatic but counter tickets require a visit to the reservation counter. A TDR can be filed if the train consistently experiences delays after the chart has been prepared.


Can I use my ticket on any train if my train is Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.


Do I get a refund if my train is Cancelled due to strike?

Can I get a refund if my train is cancelled or delayed due to strikes? If you have an advance ticket booked for a strike day and your service is cancelled, delayed or rescheduled, you are entitled to a change or refund. You'll need to contact the original retailer of your ticket to get your money back.