Can I get a refund on my TfL Travelcard?
Can I get a refund on my TfL Travelcard? You can get a refund if you haven't used your ticket and you send it to us before the start date. We do not give a refund for used or partly used One Day Bus & Tram Passes, Day Travelcards or single or return paper tickets.
How long is a Travelcard valid for?
The Travelcard is a paper ticket valid 24 hours that allows you unlimited travel on all London Transport services.
What happens to money on an Oyster card when it expires?
The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.
How do I contact TfL for refund?
If your claim is successful, you'll be refunded the value of a single fare for the delayed journey. If your claim is unsuccessful and you believe that you are entitled to a refund, you can appeal by calling us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply) or online via our Help & Contacts page.
Are TfL Travelcards worth it?
As a general rule a Travelcard is more expensive than an Oyster card or Contactless payment card. The exception is if you make 3 or more journeys for 6 days or more within a 7 day period. In this case a 7 day Travelcard works out cheaper than an Oyster or Contactless payment card.
How long does it take to get a refund from TfL?
Transport for London (TfL) aims to provide refunds within 10 working days. There are instances, such as complex claims or a large volume of claims arriving at once, when this is not always possible.
What do I do if TfL overcharged me?
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.
Can I get a refund on a travel ticket?
Ticket refund for cancelled or missed flight Regardless whether you cancel your flight months in advance, or you miss it due to some unforeseen issue on the way to the airport, you have a right to the same refund of taxes and fees from the airline.
Does TfL refund you if you tap in and out at the same station?
You can get a refund if you have been charged for touching in and out at the same station without making a journey.
How do I speak to a human at TfL?
If a customer prefers to speak to an advisor, TfL has a telephone line available 24 hours a day, 7 days a week. The telephone number is 0343 222 1234 and all calls will be charged at a local rate – which is often free on many tariffs. Alternatively, TfL's online tools allow customers to self-serve with minimal effort.
What is the maximum charge for TFL?
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.