Can I get a digital Railcard if I have a plastic one?


Can I get a digital Railcard if I have a plastic one? Can I have a plastic and digital version of my Railcard? Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.


What happens if I lose my plastic Railcard?

If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.


How long does it take to get a plastic Railcard?

Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets). If you have ordered a plastic Railcard, please allow 5 working days for delivery.


Is it worth getting a Senior Railcard?

The Senior Railcard gets you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. There's no limit to the number of times you use it so the potential for adventure is huge. Please visit https://www.senior-railcard.co.uk/using-your-railcard/travel-times-tickets/ to find out more.


Can I have a plastic Senior Railcard?

Unfortunately, you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have. A: Please go to Manage my Railcard on the website homepage to log in to your account.


Is it better to get a digital or plastic Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


Does Trainline Digital Railcard work?

Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.


Can you use a Railcard without the card?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


Do I need a photo to renew my Railcard?

Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.


How do I get a plastic Railcard?

To buy online, simply click 'Buy Now' on the website homepage and follow the instructions on the screen. Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'.


How long does it take to get a digital Railcard?

Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.