Can I edit Railcard?

Can I edit Railcard? Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.

Can you use a 16 25 railcard for more than one person?

Can I use my Santander 16-25 Railcard to buy tickets for other people? No. The Santander 16-25 Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

Can I change the photo on my 16-25 Railcard?

Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.

Can I get a 16-25 Railcard for free?

One of the main ways that students are able to get a free 16-25 railcard is through student bank accounts. Many banks offer similar student accounts so try to differentiate themselves from other banks by offering a free railcard.

What to do if name is wrong on Railcard?

If you need to change your name on your 16-25 Railcard, you will need to call our helpline on 0345 3000 250 to order a replacement.

Can Railcard photo be a selfie?

The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).

Can I travel alone on a Two Together Railcard?

Can I use the Two Together Railcard when I am travelling on my own? No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.

Can 2 people use 1 Railcard?

No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid. What is an acceptable image to use for my Railcard?

What happens if I lose my 16-25 Railcard?

If you bought your 16-25 Railcard online, please go to 'Manage my Railcard' on the website homepage to log in to your account and apply for a replacement. Once logged in, click on 'Details' under your active plastic 16-25 Railcard, then click on 'Replace Railcard (Lost or stolen)'.

Can I get a refund on my 16-25 Railcard?

Most stations will be able to check the validity of the Railcards by running it through the ticket–issuing machine to check when it was originally issued. Can I claim a refund if I don't use my Railcard? A: No. Unfortunately once a Railcard has been issued it is non-refundable.

How strict are Railcard photos?

Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.

Does Railcard check ID?

You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

What happens if you say you have a Railcard but don t?

Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

Can I screenshot my Railcard?

Customers will be able to store their digital railcards on up to two smartphones. In cases where there are two railcard holders, they can both store the railcard on their devices. The app will have a holographic logo in the design, which moves as the customer holds their smartphone and prevents the use of screenshots.

Can 2 adults travel on a family and friends Railcard?

The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.

Can I use my boyfriends Railcard?

No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

Does a train ticket have to be in my name?

Depends on the ticket. If it is a full fare ticket, No. If it is a discount ticket, yes.