Can I dispute cruise charges?
Can I dispute cruise charges? While surprisingly rare, there are valid circumstances in which a cardholder might legitimately dispute a cruise package purchase. For example, if the cabin differed greatly from what the buyer paid for, a chargeback may be appropriate.
What is a non refundable cruise?
A booking made under the non-refundable deposit cruise fare rate requires the payment of a non-refundable deposit at the time of booking. The deposit is not refundable at any time after it has been paid. Payment of full deposit and full name are required for each guest at the time of booking.
What happens if you break the law on a cruise ship?
Minor rules that get broken may not result in you going to the ship's brig. Often, minor offenses will result in a person simply being remanded to their cabin with security outside to ensure they don't leave. But when serious crimes occur, the captain may feel it necessary to put the person in the brig.
What happens if one person has to cancel a cruise?
Typically the person who cancels must file a claim for reimbursement provided he is canceling for a covered reason. The remaining person is charged a single supplement because he is now sailing solo in a cabin meant for two. Many policies provide for this situation, but you must pay any fees and file for reimbursement.
Can you transfer your cruise to someone else?
Broadly speaking, you can transfer virtually any existing reservation that hasn't already been paid in full, and we're standing by to walk you through the process, which typically involves little more than filling out a simple form.
What happens if you owe a cruise bill?
If you don't pay off the remaining balance by the final payment date — usually two to three months before embarkation day — the cruise line will cancel your reservation, and you won't be allowed to sail.
Can I sue a cruise company?
You must file your lawsuit at the cruise line's headquarters. Despite being highly inconvenient for passengers who live out of state or even in a different country, cruise ship liability waivers state that injured passengers must file claims in the state of the company's headquarters.
Can I cancel a cruise due to illness?
Can you cancel a cruise for medical reasons? Yes, only if you have travel insurance and can have the illness documented. Andi if it is a pre-existing condition you would have to have purchased insurance within 14 days of your first deposit on the trip.
Can I get a refund instead of future cruise credit?
Although our practice is to issue a future cruise credit automatically, you may instead contact us to request a refund. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier.
How long should a cruise refund take?
In most cases, refunds will post to the original form of payment about 7 to 10 days after they're fully processed. However, some refunds may take up to 30 days to post. Royal Caribbean International® doesn't control how long the refund process takes; your bank or financial institution determines the length of time.
Why is it taking so long to get my cruise refund?
Why is it taking so long to get my cruise refund? It can take several weeks or months to fully process a cruise travel refund, particularly if the refund involves multiple passengers, several cabins, or complicated booking with add-on drink packages, pre-booked tours, spa appointments, airfare, and airport transfers.
Can I get my cruise credit refund?
Can you use your Future Cruise Credit (FCC) on an existing booking? Yes. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. However, FCCs cannot be used to obtain a refund.
How do I file a claim against a cruise line?
You must file your lawsuit at the cruise line's headquarters. Despite being highly inconvenient for passengers who live out of state or even in a different country, cruise ship liability waivers state that injured passengers must file claims in the state of the company's headquarters.
Can you ask to remove gratuity on Carnival cruise?
Carnival gratuities are not optional, in that they are automatically added to your account. They can be removed, but only if you visit the Guest Services desk on the ship and ask them to take them off your account. Otherwise, you are expected to pay.
What are the new cruise refund rules?
So now, the commission is setting an industry-wide standard. New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.