Can I appeal London Congestion Charge?


Can I appeal London Congestion Charge? London road user charging In the normal course of events both you and TfL will have to comply with any decision made by the tribunal. If you disagree with our decision to reject your representation, you have the right to appeal to the tribunal.


Is there an extension to the congestion charge zone?

The zone was extended to the North Circular and South Circular roads in October 2021 and was extended to the whole of Greater London from 29 August 2023.


How do I know if I owe a Congestion Charge?

Using the congestion charge checker is as easy as entering your number plate. This will tell you whether or not you need to pay the charge.


What happens if you accidentally go into the congestion zone?

The congestion zones themselves work by using cameras to capture the registration plates of those driving there. A fee will be issued to you if you have not pre-paid, and you will be notified of this – so, even if you drove in the zone accidentally, you will find out.


Can I get a refund for unused Congestion Charge?

The rules for refunds of paid congestion charges as set out in the Scheme Order are the same whatever payment method is used. Refunds are only available for unused future days of monthly (20 day) and annual (252 day) charges. Refunds are not available for any part of daily or weekly (5 day) charges.


How do I speak to someone about Congestion Charge?

Choose from one of the following three options to lodge a formal complaint:
  1. Make a complaint online.
  2. Phone: 0343 222 2222 (TfL call charges) International : +44 343 222 2222. Textphone: 020 7649 9123 if you have impaired hearing. ...
  3. Write to: Customer Services Manager. Congestion Charging.


What is the maximum charge for TFL?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.


Are electric cars exempt from Congestion Charge?

While electric vehicles are currently exempt in 2023, from 25 December 2025, the Cleaner Vehicle discount will end. After this date, all electric vehicles – including pure battery electric vehicles – will no longer be exempt, and EV drivers will have to pay the congestion charge.