Can I add a plastic Railcard to the app?
Can I add a plastic Railcard to the app? Unfortunately you are unable to swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.
Can I renew my Senior Railcard using Tesco vouchers?
Use your Clubcard vouchers towards your Railcard and you could be on your way to more places for less. The current cost of the Senior Railcard is £30. Reward Partner codes are only valid for a 1-year Railcard and can't be used for the 3-year Railcard.
What happens if I lose my plastic Railcard?
If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.
How long does it take to get a plastic Railcard?
Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets). If you have ordered a plastic Railcard, please allow 5 working days for delivery.
How do I transfer my digital Railcard to my new phone?
Once logged in, click on 'Details' under your active 26-30 Railcard, then click on 'Manage Digital Devices' and select the device you want to dissociate or remove. You will need to click on 'Request a new code for your Railcard' to generate a new download code to add your 26-30 Railcard to a new device.
Do I need a photo for my Senior Railcard?
A: If you opt for a digital Railcard, you must provide a photograph.
Can you use a Railcard without the card?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Do I need a physical copy of my Railcard?
Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
Is it better to have a plastic or digital Railcard?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.