Can I add a name to my Railcard?

Can I add a name to my Railcard? If you are renewing your Railcard at the station, and changing the name of the second cardholder, then you will need to complete an application form and provide new photos for you and the second cardholder (as a new photocard will need to be issued).

Can friends and family use my Railcard?

Two adults can be named as cardholders on your Family & Friends Railcard. The two adults don't need to travel together but you do need to be travelling with at least one child between the ages of 5 and 15 to be eligible for the discount.

Can I use my Railcard for 2 people?

The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.

Can I get a refund on an unused Railcard?

A: No. Unfortunately once a Railcard has been issued it is non-refundable.

How do friends and family railcards work?

The Family & Friends Railcard gets you 1/3 off Standard Anytime, Off-Peak and Advance adult fares, and 60% off for kids' fares too. And because there's no limit to the number of times you can use your Railcard, the potential for family adventures is huge.

How much is a Railcard for two people?

Get 1/3 off rail fares when you travel together with the new Two Together Railcard.

What to do if name is wrong on Railcard?

If you need to change your name on your 16-25 Railcard, you will need to call our helpline on 0345 3000 250 to order a replacement.

What is the difference between family and friends and Two Together Railcard?

The Two Together Railcard is for two adults (people aged 16 or over) travelling together. It gives no discount on child fares. If you are an adult travelling with a child then the Family & Friends Railcard is the Railcard you need.

Can I share my Railcard on Trainline?

The Railcard is associated to only the email address it was purchased under and it can be shown on the account holders Trainline App. The Railcard can not be shown on the other cardholders account, but we hope that doesn't matter as you both need to travel together anyway.

Can I change the details on my Railcard?

Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.

Can I add another person to my family and friends Railcard?

A: Any two adults can be named cardholders, and they can take up to four children with them. The second cardholder can be any adult that might spend time with your children such as a friend, grandparent, or childminder.

Does Railcard check ID?

You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

How do I add family and friends railcard to Trainline app?

If you have already purchased a digital Family & Friends Railcard, you should have received an email which contains a download code. You will use this download code to add your digital Family & Friends Railcard on your phone or device.

What happens if you say you have a Railcard but don t?

Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

Do they check railcards?

Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

Do you need a photo for a Railcard?

Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.