Can Disney employees say I don't know?


Can Disney employees say I don't know? The three surprising words you'll never hear a Disney employee say. Disney employees have to follow a lot of rules. One of the requirements is that employees can never say I don't know. Employee policies are in place to ensure guests have a magical visit from start to finish.


What are the 3 words Disney employees are not allowed to say?

What three words can't Disney employees say? The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.


Does Disney mistreat employees?

Our survey found that while 80% of Disneyland employees are proud of the work they do, they feel undervalued, disrespected and underpaid.


What is the Disney pointing rule?

Disney workers are banned from pointing with one finger when giving directions. Instead, staff point with two fingers — a gesture known as “the Disney point”. The reason is that Disney parks get visitors from all over the world every single day, The Sun reports.


What is the no sad kids rule at Disney?

What is the no sad kids rule at Disney? Did you know Disney has an unspoken rule called the No Sad Kids rule? The rule allows cast members to go above and beyond to make sure kids who are upset get their smile back.


Can you walk the 5K at Disney?

You do not need to run the Castaway Cay 5K; you can absolutely walk it! I have done this course a couple of times, I have the medals to prove it, and I certainly walked more than I ran!


Does Disney call previous employers?

Disney doesnt do personal references, Leaders are told to not give references. Any call asking for a reference will be sent to Employee Verification. They will only tell the potential employer when you worked here and the method of your separation (Self term, terminated and the reason, etc...).


What is the 120 rule at Disney?

The Genie 120-minute rule says that you can make a new reservation at most 2 hours from when you made the last one, and this countdown timer doesn't change if you modify the reservation. If you made it at, say, 11 a.m., then your two hours will be up at 1 p.m. even if you modify the reservation at noon.


What does 33 mean at Disney World?

According to Disney, Club 33 is simply named after its address at 33 Royal Street in New Orleans Square at Disneyland.


What is the Disney 2 hour rule?

Your ability to make Genie+ selections will be frozen for two hours, but starting at 2 p.m., you can make another Genie+ selection for another ride. If that ride is more than two hours away, then, at 4 p.m., you can make one more, and so on.


Can you not hug Disney characters?

Children of all ages are very welcome to hug Disney princesses and other meet-and-greet characters at Disney theme parks. What would be the best way to spend 6 days in Disneyland with two 3 year olds if money is not an issue?