Can Bolt drivers see your phone number?


Can Bolt drivers see your phone number? The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.


Why Bolt asks for your ID?

You have to check the customer's ID when the order contains items that have an age restriction and the customer chose the pickup option.


How do I change my phone number on Bolt?

To edit your account information, follow these steps:
  1. Tap on the menu icon (3 horizontal lines)
  2. Tap on View profile.
  3. Select Edit profile.
  4. Locate the piece of information you want to change.
  5. Select Edit.
  6. Update the details.
  7. Your information will be updated automatically, but you may be required to verify your details.


Can you use Bolt without a phone number?

Buy a virtual number to register on Bolt It offers low prices to buy a phone number for registration on many popular services. In addition to the Bolt application, here you can buy a virtual number for Uber, another popular service for ordering a cab.


How did Bolt get my information?

For example, we collect and process the personal data submitted by you in the course of installing and using the Bolt app; refusing to share geolocation data via the App means we cannot direct a driver to your location for pick-up, nor can we show you one of our own vehicles close to you for hire.


Is Bolt rating anonymous?

Feedback given by passengers regarding the quality of the ride-hailing service is anonymous. Your rating is private between you and Bolt.


What is the longest Bolt ride?

Bolt records in 2021 The longest trip on the platform overall happened in Uganda. It spanned a total of 513km.


What percentage do Bolt take from drivers?

Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees.


How does Bolt verify drivers?

We use the information on your driving licence data and the selfies you provide to us to verify and authenticate your identity on an ongoing basis for safety and security purposes.


Do Bolt drivers accept cash?

1.2 When using the Bolt app, the user can choose whether he/she wishes to pay in cash or via in-App payment for the transportation service to the driver. Once a payment option has been selected, the user cannot change this.


Do you tip on Bolt app?

Leave a tip through the Bolt app Give your driver a 4-5-star rating; Leave a comment, if you wish; Choose the amount you wish to send as a tip; Tap on the button and you're done!


Why do Bolt block drivers?

If a driver fails the selfie verification, their account is permanently blocked and they can never use the Bolt app again, warns the company.


Does Bolt pay drivers better?

Bolt Drivers Following a successful trip, Bolt gets 25% to 20% of the entire amount paid per trip. It reveals that bolt drivers receive a larger share of the total payment (80 percent to 85 percent).


Do Bolt drivers see the tip?

You can see your tips in the ride history in the app. Information on tips received is also available in balance, monthly tax and orders CSV reports which you can find in the Driver Portal. If a rider gives you a tip, you will get a push notification about it.


Is Bolt or Uber better for drivers?

Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.