Can a restaurant ban a DoorDash driver?
Can a restaurant ban a DoorDash driver? You can also block Dashers from delivering orders from your business if you do not want the Dasher to return to your store. With this input from merchants, we can help ensure the best experience for our partners and consumers.
Will DoorDash accept me if I have a DUI?
Offenses such as DUIs, driving with an expired or suspended license, and hit-and-run could get your application or account terminated. DoorDash further enforces a strict no-alcohol policy while on the job. Any Dasher found consuming alcohol during deliveries faces immediate termination.
Can a restaurant report a DoorDash driver?
If you need to report a Dasher for another reason, please submit a Support Case via the Merchant Portal Help option in the left panel. For more details, see the article How do I receive or contact Support? How can I provide feedback regarding my DoorDash delivery or dasher experience?
How does DoorDash protect drivers?
If we detect that a dash is taking longer than expected, we'll automatically check in to see if the Dasher is okay. If they feel unsafe or are unresponsive, an ADT safety agent will call them and, if necessary, provide assistance or contact 911.
What happens to bad DoorDash drivers?
A: Dashers may be deactivated from the DoorDash platform if they have a customer rating below 4.2.