Are you guaranteed a seat on the Eurostar?

Are you guaranteed a seat on the Eurostar? Please note seat selection is subject to availability. You may be assigned an alternative seat. Unfortunately, you cannot choose a seat or specify a seating preference when travelling between Belgium, France, the Netherlands and Germany.

Do they have WIFI on Eurostar?

Our fast trains come with fast wi-fi. And in Comfort, you'll get wi-fi+. That means a faster connection and more data. Sit back and enjoy browsing time or catch up on work as you travel, and recharge your batteries with power sockets at each seat.

Are you assigned a seat on Eurostar?

All Eurostar tickets include a specific reserved seat, and initially you'll be allocated seats. When you buy tickets at www.eurostar.com, you can change your allocated seats by clicking Change seats after payment and selecting specific seats from a numbered seating plan.

Do Eurostar check names on tickets?

Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.

Do you get food on Eurostar?

Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.

What happens if you miss the Eurostar?

What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.

Can you drink water on Eurostar?

Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.

Why does my train ticket not have a seat?

The train operator may not have released seat reservations at that time. The train operator will only open seat reservations when the train path has been confirmed by Network Rail. This is usually 12 weeks ahead of your travel date. The train on which you wish to travel is full at the time of booking.

Do you have to arrive 2 hours before Eurostar?

Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.

Do you have to put toiletries in a plastic bag on Eurostar?

Unlike airlines, we don't limit the volume of liquids you can carry, so you can take all your toiletries with you, and even squeeze in a bottle of bubbly for the trip if you like. And if you've picked up a coffee at the station, just pop it in the special tray and we'll hand it back on the other side of security.

Do all Eurostar seats have plugs?

We have UK and European power sockets available at every seat on our trains. We also have USB sockets available in Business Premier and Standard Premier. Click here to find out more about the Eurostar app.

What are you not allowed to take on the Eurostar?

More prohibited items Unlicensed firearms, including replicas and de-activated firearms. Imitation or toy guns that have the appearance of a genuine weapon. Ammunition of any calibre and in any quantity.

Can I bring food on Eurostar?

Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

Why are the Eurostar queues so long?

A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.

Do you really need to be 90 minutes early for Eurostar?

The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

How strict are Eurostar with luggage?

On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

What is the boarding guarantee for Eurostar?

Boarding guarantee If you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.

Do you go through passport control on Eurostar?

How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.